When Richard Harris founded Ramco Refrigeration and Air Conditioning, Inc. in 1978 his mission was to service the rapidly growing Southern California Restaurant and Food Service Industry with 24 Hour emergency repair services for refrigeration, HVAC and ice making equipment. Today Richard is still leading the operation with many of the same people he started with and the Ramco team has expanded from 24 Hour Emergency Repair Service for HVAC and Ice Making Equipment to include:
Throughout the years the core values Richard established for Ramco Refrigeration in 1978 have remained the same. All employees who service the growing client base in Orange, Los Angeles, San Diego, Riverside and San Bernardino Counties are expected to understand and live by the them—whether it’s for Restaurant and Food Service Equipment Maintenance or New Equipment Sales and Installation.
Responsiveness – Our fleet of 30 trucks is in operation 24 hours a day, every day, to serve our clients. There is always someone available to talk to and address our clients’ needs.
Reliability – When our clients request an installation or repair service from Ramco, they can rest assured that we will be there to resolve their issues in a timely manner.
Communication – Effective communication is vital for our team to succeed and for our clients’ piece of mind.
Partnership – We see ourselves as a trusted partner with a vested interest in the success of our clients. Our success depends solely on our clients’ success.
Integrity - We always operate in an honest manner while keeping our clients’ best interests in mind.
Clearly Frank Smith of R.W. Smith & Co. experienced an adherence to these values when he managed his company’s HVAC & refrigeration system installation. Frank is not alone— every day we hear from customers like him who consider us their “facilities partner”—a team member committed to their success.